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CourtChat - Judical Systems

Real-Time Answers for Jurors with Less Work for Your Team

Real-Time Answers for Jurors with Less Work for Your Team

A secure, AI-powered assistant built to serve the public with fast, accurate answers, without adding to your team’s workload.

A secure, AI-powered assistant built to serve the public with fast, accurate answers, without adding to your team’s workload.

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CourtChat Judical Systems

Testimonials

Genesis™ has outperformed our expectations at every turn. The customization and flexibility provided allow us to work within our processes when needed and enhance our processes with its easy-to-use user interface. Genesis™ gives us state-of-the-art software and combines it with unprecedented customer support.
David LloydDistrict Clerk
Johnson County, Texas
After viewing several software companies, it was clear that Judicial Systems was the best fit for our needs. We implemented the software in 2009 and have been very happy with our choice. The software is very user friendly and easy to learn. If an issue does arise, the staff at Judicial Systems is easy to reach and they are always available to help and answer questions.
Jennifer BrayDeputy Court Administrator
Cumberland County, PA
We could not be more pleased with Judicial Systems software and most importantly, their unprecedented service to their customers. Prior to making our decision to purchase their software, we conducted nationwide searches, reviewing many different software applications. We found their products to be the most efficient and user friendly applications on the market, and they take requests and incorporate them into their upgrades.
Vickie EdgerlyFormer District Clerk
Orange County, Texas

Keep Your Staff Focused. CourtChat Can Handle the FAQs.

Court administrators field thousands of repetitive questions every year, including those about jury duty,
traffic payments, court dates, and more. With CourtChat, those answers are always available,
always accurate, and never on your team’s to-do list.

Our virtual assistant connects directly to your website content and updates automatically when your site changes.
No need to manage a separate knowledge base or teach it what to say.

Court administrators field thousands of repetitive questions every year, including those about jury duty, traffic payments, court dates, and more. With CourtChat, those answers are always available, always accurate, and never on your team’s to-do list.

Our virtual assistant connects directly to your website content and updates automatically when your site changes. No need to manage a separate knowledge base or teach it what to say.

HOW COURTCHAT HELPS YOU:

Reduce Phone Calls and Foot Traffic

CourtChat answers common questions online so your front desk
and support can focus on high-priority needs.

Keep Public Information Consistent

Because it pulls from your website, CourtChat shares answers that
match what’s posted—no matter the device, time of day, or
language.

Improve Service for All Users

CourtChat supports English and
Spanish, is fully accessible on both
desktop and mobile devices, and
meets the WCAG 2.1 AA and Section
508 standards.

Eliminate Technical Overhead

No tagging, scripting, or manual
updates. CourtChat runs as a managed
SaaS solution without draining your IT
team’s resources.

Use Data to Improve Service

Real-time dashboards show usage
trends, missed questions, satisfaction
scores, and engagement insights to
help you refine how people
experience your court.

See CourtChat in Action

Conversational Features
That Do the Work for You

Smart Greetings and Guided Prompts
Welcomes users with custom messaging and suggests popular topics to speed up navigation.

Clear, Readable Responses
Supports easy-to-understand formatting for complex answers, such as lists of steps, contact details, or links to required forms.

Feedback Collection
Gathers ratings and comments on chatbot performance to inform ongoing improvements.

Judical Systems CourtChat
Judical Systems CourtChat

Secure, Compliant,
and Public-Sector Ready

We designed CourtChat with the security, privacy, and compliance needs of courts in mind.

  • Cloud-native architecture with high availability and fault tolerance
  • Layered encryption and API-level access controls
  • Personally Identifiable Information (PII) filtering built in
  • SOC 2 compliant
  • Fully accessible by design, not retrofitted
Let’s talk

Easily Integrated and Scalable

CourtChat integrates seamlessly with your existing website—whether it’s built on
Drupal, WordPress, or a custom CMS—by securely pulling approved content. There’s
no need for coding, tagging, or duplicating work. As your site changes, CourtChat
stays in sync automatically.

You can configure answers at the local level to reflect county-specific processes and
FAQs. And because it’s built for scale, the platform supports everything from single-
court pilots to statewide rollouts.

CourtChat integrates seamlessly with your existing website—whether it’s built on
Drupal, WordPress, or a custom CMS—by securely pulling approved content. There’s
no need for coding, tagging, or duplicating work. As your site changes, CourtChat
stays in sync automatically.

You can configure answers at the local level to reflect county-specific processes and
FAQs. And because it’s built for scale, the platform supports everything from single-
court pilots to statewide rollouts.

Quick to Launch. Easy to Maintain. Built to Serve.

Judicial Systems has supported courts for over 40 years. CourtChat is backed by that same expertise,
with dedicated onboarding, responsive support, and a product roadmap shaped by real-world needs.

Judicial Systems has supported courts for over 40 years. CourtChat is backed by that same expertise, with dedicated onboarding, responsive support, and a product roadmap shaped by real-world needs.

Let’s talk